NiCE launched Cognigy Simulator on Jan. 20, giving enterprises a new way to stress-test AI agents before they touch real customers. According to company officials, the tool uses digital twins and ...
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416 scholars reject AI in qualitative research
A group of 416 qualitative researchers from 38 countries, led by Prof. Tanisha Jowsey of Bond University, Australia, has rejected the use of generative artificial intelligence applications in ...
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