Vivint CEO Todd Pedersen wasn't “fast enough” to work in one of his own warehouses, was “moving a little slow” on an installation job and should have been more adept at handling a basic tool, ...

A few months ago, I posted about a friend of mine regaling me with a story about her boss's truly awful decision-making process. (In the interest of full disclosure, details regarding my friend and ...

With the Olympic fanfare over, I finally had the chance to watch Undercover Boss, CBS’s new reality TV show about corporate executives who go undercover to observe first-hand what’s happening on the ...

One of the interesting points in the recent NY Times article on Apple’s retail stores is that many Apple store employees feel like their work experience goes beyond simply bringing home a paycheck and ...

Undercover Boss—Lessons Learned Each week a different executive will leave the comfort of their corner office for an undercover mission to examine the inner workings of their company. While working ...