Communication Intelligence, or CQ, moves communication away from being a vague soft skill to becoming a specific performance currency that can be learned, applied, and measured. Communication impacts ...

The ability to effectively communicate, and avoid miscommunications, is a key competency for leadership. We know from recent research and studies that productive communications can positively impact ...

Having a plentiful number of clients in a law firm is vital. To attract new clients, law firms must have a successful marketing plan. It is also crucial to make as many clients as possible happy to ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...