Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...

Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in enterprise automation and support operations.

Salesforce is purchasing Irish customer agent unicorn Fin for approximately $3.6bn, marking the latest in a series of ...

Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.

Fin’s AI agent resolves complex customer queries autonomously across channels such as live chat, email, WhatsApp, SMS, phone, ...

Global software company Salesforce has announced it is to buy Irish founded tech company Fin, formerly Intercom, for ...

Deal for software company formerly known as Intercom set to be one of the biggest sales of an Irish-founded tech firm ...

Intercom is doubling down on using artificial intelligence to improve customer service. The company is launching its Fin AI Copilot, giving every team of humans troubleshooting customer problems their ...

Led by Eoghan McCabe, Fin rebranded from Intercom this year to reflect its shift to AI customer agents ...

Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant that operates across all stages of ...