Chatbots vs. Virtual Assistants — Which is Better? A Complete Guide For Your Business Needs

You must align each AI technology with your unique goals to deliver an experience that attracts customers.

AI Agents vs Chatbots: Understanding the Difference and Why It Matters

Artificial Intelligence has moved far beyond simple question-and-answer systems. Over the last few years, businesses and ...
TechCrunch

You can now transfer your chats and personal information from other chatbots directly into Gemini

When it comes to AI chatbots, there’s currently a war on for consumer attention. All the big chatbot providers are looking to increase their user count and, in a minor coup for itself, Google just ...
Pew Research Center

Why don’t people use chatbots?

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...
ZDNet

The sneaky ways AI chatbots keep you hooked - and coming back for more

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...
The New York Times

Teens Are Using Chatbots as Therapists. That’s Alarming.

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...