KWI founder Sam Kliger argues AI will empower specialty retail associates, not replace them, pointing to faster product ...

In today’s competitive retail environment, delivering a memorable customer experience is vital to the success of any business. Sales associates are at the frontline of customer interaction, and their ...

In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

For decades, retail’s workforce strategy has revolved around one constant: people. Associates stocked shelves, answered ...

Enjoyable work is the top decision-driver that impacts stay or quit decisions among apparel and luxury retail store associates. Rounding out the list are work-life balance, physical demands, commute, ...

Although e-Commerce continues to grow as a retail channel, more than half (58%) of shoppers say online shopping lacks the level of service offered in stores, particularly recommendations and guidance ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

While no one’s denying the power of online retail sales, shoppers aren’t giving up physical stores anytime soon. Here’s how technology’s leveraging the best of both worlds and why success lies with ...

Zebra Technologies Corporation, a digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced the findings of its 17th Annual Global Shopper Study.