State Sen. Jarrett Coleman is introducing legislation to give municipalities control over hyperscale data center development ...
Since 2023, AI agents have been answering and triaging certain 911 calls in New Orleans. Soon, AI technology will also be ...
According to the application, obtained through a MediaNews Group Right to Know request, the plan calls for a 1,794,614-square ...
Louisiana’s most populous city is the latest government to have an AI agent answer 311 calls instead of a human. The shift ...
A vicious online attack — allegedly put into motion by a California nonprofit — to torpedo the construction of a massive AI ...
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Man calls a call center and insists on talking to a man, so he’s really upset when a female supervisor takes his call
Imagine working at a call center, and a man calls in who refuses to talk to anyone except a man. Would you transfer the call to a male coworker, or would you refuse to comply with his request? In this ...
Super Micro Computer just launched Gold Series enterprise servers and posted record Q2 revenue. But with margin pressure mounting, is SMCI stock worth buying?
Many Americans are turning to artificial intelligence tools such as ChatGPT for health advice. A Gallup poll out Wednesday ...
In Yuma, dispatchers play a critical role in emergency response, working behind the scenes to connect police, fire, emergency ...
ACM, the Association for Computing Machinery, today announced Ricardo Baeza-Yates as the recipient of the 2025 ACM Luiz André ...
Plus, what sound level is best for your daily calls and music listening.
WPEC CBS 12 on MSN
Inside Riviera Beach's 911 center: The voices answering more than 100,000 calls a year
CBS12 News reporter Katie Bente was given rare access to the RBPD 911 communications center during National Public Safety ...
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