Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

The CRM software provider has been on an acquisition spree for the last four months to augment AI capabilities of its Agentforce and Data Cloud offerings. Salesforce is buying San Francisco-based ...

Our research indicates that data platform wars have entered an entirely new phase, one where open data is no longer a marketing slogan and governance catalogs are now the new control point. We see ...

The data industry has arrived at a pivotal juncture that echoes the themes we’ve charted in previous Breaking Analysis episodes, from The Sixth Data Platform through The Yellow Brick Road to Agentic ...

Ransomware isn’t just a buzzword; it’s one of the most dreaded challenges businesses face in this increasingly digitized world. Ransomware attacks are not only increasing in frequency but also in ...

Business intelligence is moving rapidly from a back office IT discipline to something every employee will need to use as part their daily routine. Advances like intuitive new interfaces and natural ...

Don’t be duped by Salesforce.com duplicate records. Deduping seems like one of those routine system maintenance issues, but it’s actually very tricky and there's no undo. Every enterprise system has ...

ML algorithms are being woven into the fabric of much of the today's software. Consumer experiences are melding with AI through virtual assistants and, in business software, there are examples such as ...