Listening isn’t waiting for your turn to speak. Listening is the ability to make others feel heard. One of the ways to do that is to practice using these three statements when someone is telling you something: “Tell me more." "Go on.” “What else?” If you try this, you will quickly learn how much effort it takes to pay attention to what the person you’re talking to is saying and resist the urge to interrupt, correct, or fix what they say. And that’s why it’s a skill. Because all skills take effor

Listening is more than the act of hearing—it's creating an environment in which the other person FEELS heard. | Simon Sinek